Is Your Software Working for You – or are You Working for It?

“Because of Inquisite we were able to meet our client's deadline. The team delivered, even with all the required changes.”

Eric Sass
HCI Chief Operating Officer

What We Deliver

We deliver expertise in implementation, integration, customization and turnkey projects. Learn how Inquisite Professional Services can extend the functionality of Inquisite Survey in the following ways:

Integration - Integrate Inquisite Survey with your customer relationship management system, human resource management system, or enrollment management system and trigger surveys based on actions, events or changes.

Reporting - We can develop custom reporting solutions to meet your business and technical needs such as user generated on-demand reports and custom dashboards.

Custom Development - Our expert consultants can develop custom applications such as custom branching, custom validation, dynamic list and/or table reduction, quota management, the ability to upload files within a survey, benchmarking, scoring modules, respondent portals, and workflow solutions.

Turnkey Solutions - Inquisite's Turnkey Survey Solution is a packaged service offering that manages the entire survey process end-to- end, including Certified Anonymous surveys.

Learn more or contact your account representative today to discuss how Inquisite Professional Services can help your organization maximize your survey and data collection efforts for even greater efficiency.

Inquisite is recognized as one of few enterprise-class online survey and feedback management software providers. One reason is our elite team of professional services consultants who can extend the functionality of our industry leading survey software to meet the unique needs of your business.

Leveraging the simplicity, power and flexibility of our core survey product, our consultants work with customers to address unique business needs by developing customized technical solutions to integrate survey and data collection with business processes and other applications. The end result is a customized solution that drives more meaningful insight and better business decisions.

Customers engage Inquisite Professional Services consultants for projects including integrations with other applications such as SalesForce or ADP, turnkey projects such as 360s or certified anonymous surveys, and custom development projects that extend the product's core functionality to meet specific needs.

How Do You Know if You Need Professional Services?

If you are spending too much time managing processes outside the core product to meet specific data collection or reporting processes of your business, you might benefit from speaking with an Inquisite consultant. According to Inquisite's Vice President of Customer Experience Jakob Franzen, "Inquisite promises to be simple, powerful and flexible. And to deliver on that promise we can address almost any business challenge. All you need to do is visualize the end result and let us worry about how to get there." Jakob says that both SaaS and installed customers take advantage of Professional Services expertise. Integration projects are the fastest growing type of project for his team, with customers seeking to gain a more complete picture of employees and/or customers by connecting data gathered through all applications and touch points.

Getting started is simple. Schedule a call with your account representative to discuss your objectives. A Sales Engineer will help you scope the project from which a statement of work and estimate will be created. The majority of projects deliver custom functionality that is used again and again, leveraging the initial investment.

Healthy Companies International Gives Strong Rating for 360 Project

Healthy Companies International (HCI), a customer for more than five years, has relied on Inquisite Professional Services to deliver mission-critical projects for its clients. HCI is a change consulting company headquartered in Arlington, Virginia. Its mission is to help CEOs and executive teams build healthy, high performance companies. HCI is currently managing a 360 peer rating project for a client company in the midst of a major change process. The client company's new CEO is charged with executing major shifts in the direction of the company, and HCI relies on Inquisite to turnkey the 360 rating project of the senior leadership and management teams. In the company of 20 thousand employees, 80 employees completed a self-rating and were anonymously rated by five peers.

The project was not approved until late 2008 and a quick turnaround was needed. Inquisite was tasked with delivering a turnkey project including the survey build, administration according to rater specifications, hosting, and custom reporting including a reporting portal where the company's leadership team could access reports on demand. Due to the limited amount of time to deliver the project and the amount of customization necessary, several changes were required and the Inquisite Professional Services team was under pressure. According to HCI Chief Operating Officer Eric Sass, "Because of Inquisite we were able to meet our client's deadline. The team delivered, even with all the required changes. They never complained, they just partnered with us and got the job done."

If you would like to learn more, please contact your account representative or info@inquisite.com.