In financial services, the world begins and ends with customer service and the wave of consolidations in the industry has created a number of challenges. Financial services companies must integrate their many offerings and present a coherent and intelligent face to the customer, all while navigating an increasingly demanding regulatory environment. In addition financial services companies are facing stiff competition, whether in the banking, insurance or brokerage industries.

Inquisite's Survey and Employee Performance Management Systems enable financial services companies to:

• Gain rapid customer and competitive insight
• Maintain and track supplier and partner profiles
• Test new product concepts
• Measure brand awareness and effectiveness
• Conduct objective employee appraisals
• Assess training and development needs
• Align employee performance with customer satisfaction goals