The premier VOC networking event.
Join Allegiance at this VIP, complimentary event to hear expert speakers, to network with top peers, and to exchange ideas. Listen to industry VOC veterans, case studies, the best and the worst of VOC, share your thoughts in an advanced focus group, and get a preview of the latest advanced VOC roadmaps to know what's coming.
For your participation, you receive:
- Complimentary airfare and transportation
- Complimentary deluxe hotel at the Park City Hotel, Park City, Utah
- Complimentary meals
- A complimentary offsite activity
- A complimentary copy of focus group results and report data
- The opportunity to network with 20 other top VOC practitioners
NOTE: The VOC Executive Summit is a special, VIP, invitation-only event. Allegiance is pleased to sponsor this event, and pay all costs for your participation, in return for your participation in the entire event, including all sessions on Monday and Tuesday. Especially critical will be your active participation in the VOC focus group and your willingness to share information with the group about your experience, best practices recommendations and success with your voice of customer program. We do not ask you to share any confidential information.
When: September 26 – 28, 2010
Where: Hotel Park City, Park City, Utah
Agenda
| SUNDAY, Sept 26, 2010 | |
|---|---|
| 1 pm – 9 pm | Arrival and Check-in |
| 6:30 pm | Attendee Reception |
MONDAY, Sept 27, 2010 |
|
| 7:00 am | Breakfast |
| 8:30 am | Welcome by Adam Edmunds, CEO, Allegiance |
| 9:00 am | Keynote |
| 10:15 am | Break |
| 10:30 am | Attendee Case Study |
| 11:00 am | Attendee Case Study |
| 11:30 am | Attendee Case Study |
| Noon | Lunch |
| 1:30 pm | Attendee Case Study |
| 2:00 pm | Attendee Case Study |
| 2:30 pm | Attendee Case Study |
| 3:00 pm | Break |
| 3:30 pm | Offsite activities: Golf, Mt Biking, Shopping |
| 6:30 pm | Offsite Dinners |
TUESDAY, Sept 28, 2010 |
|
| 7:00 am | Breakfast |
| 8:30 am | VOC Focus Group |
| 10:00 am | Break |
| 10:15 am | Roadmap Presentations |
| 11:00 am | Speaker |
| Noon | Closing Comments by Adam Edmunds, CEO, Allegiance |
| 12:15 pm | Lunch and Depart |
Who is Invited?
Top VOC managers, Customer Experience Managers and Feedback Management executives from larger organizations. Attendance is by invitation only.Here's what you'll take away:
- Peer to peer-driven insights about how to improve your VOC initiatives
- Ideas about channels, survey ideas, best practices
- An understanding of what others are doing for success
- What areas to avoid
- How to supercharge your VOC programs results
- How to connect your efforts to outcomes that matter most
- What the best-of-breed programs look like
- What pains and challenges your peers are facing
This event is by invitation only—please contact Allegiance first if you want to bring another attendee. Please RSVP now to attend.
Kim Spencer at Allegiance will contact you immediately to arrange your travel. You can contact her directly at kim.spencer@allegiance.com (801) 617-8001
NOTE: All travel will be arranged and paid for directly by Allegiance.
"Because of your reputation, experience and the relationship we have with you, you are one of 20 VOC leaders receiving this invitation. Please accept my personal invitation to join this elite group for this 2-day event. We've identified other top, progressive VOC managers and would like to facilitate a networking event like no other. Please RSVP to attend."
– Adam Edmunds, Allegiance CEO
This event is by invitation only—please contact Allegiance first if you want to bring another attendee. Please RSVP now to attend.