Enterprise Feedback Management (EFM) software from Inquisite gives companies the power to automate and optimize the collection and management of customer and employee feedback across the organization to drive operational performance.
Security, scalability, and integration with existing enterprise applications are all central to Inquisite Enterprise Feedback Management software. Customers choose Inquisite not only for the technology, but for the customization services and industry-leading support Inquisite delivers.
Key Benefits
- Centralize, standardize and optimize survey initiatives across the enterprise, reducing costs and streamlining feedback processes
- Integrate with existing CRM and HR systems and business processes to track key performance indicators
- Proven scalability and reliability to meet individual, department and enterprise survey needs
- Permission-based access to insure proper access and security of survey data
- Available as both a hosted service or as an installed license
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Enterprise Features
- Secure and scalable across the enterprise to support multiple lines of business and millions of survey respondents
- Standardized survey libraries and templates to ensure design and data integrity
- Includes multiple language survey support to collect feedback worldwide
- Fatigue Management to prevent over-surveying and improve respondent experience
- Fully extensible feedback system with SDK and web services APIs to integrate with existing enterprise data systems
- Automated reporting to ensure consistent, efficient data information analysis and distribution
- Multiple administrator, analyst, and user roles to enable controlled system use
- Available as both a hosted software as a service solution or as a perpetual install license
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Adopting EFM
"Adopting a single solution... such as an enterprise feedback management system, can help you consolidate the different tools at work within your organization, integrate the results with current data and analytical tools, and leverage investments many times."
Gartner, Inc.
"Make the Transition From Surveys to Enterprise Feedback Management"
May 2005